Our pricing works on the basis of a monthly or annual subscription (you get 2 months for free when billed annually). Our pricing plans are made to suit the needs and the size of your team, depending on the number of contributors, insights, journeys and the level of customer support required (see plans above).
Can I cancel my subscription?
Yes, you can cancel your subscription at any time and continue to use the product until the end of your billing period. However we do not offer refunds for the billing period you already paid for (month or year).
How long is the free trial?
We offer a 14-day free trial. If for whatever reason you feel that you have not managed to fully experience the product, you can request an extension by messaging customer support.
What is included in the free trial?
We want you to get the full experience our platform has to offer, so when you start a trial, you have access to all of Reveall’s features – with no limits on the number of contributors, insights or journeys.
What happens when my trial runs or my subscription is canceled?
We want you to get the full experience our platform has to offer, so when you start a trial, you have access to all of Reveall’s features–with no limits on the number of contributors. If you would like to completely delete your account, you can make a request here and all your data will be deleted within 14 days.
What forms of payment do you accept?
You can pay for any plan by credit card, except for the enterprise plan, which is paid through invoice. Invoicing is also possible for yearly plans, which can be paid by bank transfer.
If you want to change your payment method, please contact customer support. Monthly plans must be paid by credit card.
How do you keep my data safe?
Keeping your insights, files and comments secure is a top priority for us. All communications between your computer and our platform are encrypted using the latest and highest industry standards. Additionally, both files and insights are stored on encrypted volumes. You can read more about our security practices here.
The Netherlands For customers based in The Netherlands, VAT is charged on top of our pricing at the Dutch VAT rate (21%). Rest of Europe We do not charge VAT on customers located in European countries outside The Netherlands. You will need to self-account for VAT in your local VAT return under the reverse charge scheme at the prevailing VAT rate in your local country. Outside of Europe We do not charge VAT on customers located in countries outside of Europe.
How does the "small team discount" work?
The small team discount offers eligible companies between 70% and 90% off the regular Team Plan (€249 per month). Consultants, freelancers and small companies (<50 employees) with less than €2 million in funding can apply for the small team discount.
"Reveall helps us capture important customer insights on different levels throughout the company in a consistent way, making them accessible and understandable for everyone within PostNL"
Feyo van der Goes
Sr. Service Designer @ PostNL
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